Poets like V. Stus, M. Rylsky, L. Kostenko, D. Pavlychko, P. Zagrebelny worked under the constant watch of the Soviet authorities in the 1960-1970s but were able to dedicate their works to Ukraine. Argentinian Business Communication Style . We would encourage you to share your experiences; your contributions will help to make Country Insights a richer environment for learning. Taras Shevchenko is Ukraine’s greatest poet, artist and thinker of 19th century who first openly demanded Ukraine’s independence from Russia and for which he was sent away to serve as soldier. Depending on the individual’s comfort in working with westerners, filing a concern about a senior may simply not be addressed as there is still a mentality of “the supervisor is always right”. You will spend there a great time, be sure. By the way, they can invite you to their birthday party on its eve or on the actual day of the party. In general, Ukraine is a place with a highly developed culturalal life; especially in the major cities like Kyiv, Lviv, and Odesa. To effectively run a large business in Ukraine, you will have to adapt to the existing communication style to some degree, even if you feel like you are "compromising your principles." This is truer in the private and not for profit sectors than it is in government, where Directors still hold a very old school mentality. Some of them are inspired by traditions, while others are a result of fanciful historical development. In the future, I plan to manage the business of a Chinese company in Ukraine’s market. Non-verbal communication is very important. In Ukraine, when a woman smiles at a man, it means she’s interested in him sexually. We would like to tell you about the habits and customs of Ukrainians that you may find odd. I can already speak it a little. The middle class is still not very significant in numbers. Hetmans were military and political leaders whose role was to defend Ukrainian lands from various intruders in the XV - XVIII centuries. His most famous collection of poems entitled Kobzar, has been translated into English and is available in Canada. Ukrainian staff would normally expect the leader to "set the tone" of the organization/project and establish the rules. While democratic, economic, and social reforms are progressing in Ukraine, old Soviet elite has tried to propagate itself through nepotism and preserving the “elite”. In addition, many speak either Italian or German as a high proportion of Argentines have either Italian or German ancestry. It is less likely to be so in a social setting. Second, I have relatives and friends here who can support me. In many organizations, loyalty to the leader, not necessarily to the organization is often the most crucial criteria to receive a job. Many foreign businessmen who work in Ukraine or have partners here are often surprised at the young age of Ukrainian top managers. First, it is cheaper than in Moscow. Low Context. The higher a person’s rank, the less punctual the person may be. The projects are met with scepticism by both men and women as “gender equality” is fairly misunderstood by both. A casual lunch or coffee together starting with general talk and then coming to the understanding of the issue on both sides would be a good tactic. This is understood and generally acceptable. The New Year is celebrated at the same time (though Ukrainians also celebrate the old New Year – Malanka- on the 13-14 of Jan). There is territorial differentiation: in the east and south of the country, the majority of the population speak Russian in everyday life, while in the west and north, Ukrainian is used in all spheres. It is common to repeat your name while shaking hands. Protocol is important and it is essential to rely on the advice of your local colleagues with respect to with whom meetings should be organized and in what order. Odesa: a city on the Black Sea mostly know for its massive port. The glass ceiling for women is much more evident in Ukraine than in the “west”. Generally, Ukrainians are sincere about all aspects of communication. As a result, several generations grew up without religious values or traditions. And events are generally not planned ahead of time. This was stated at the World Forum of Ukrainians by the Minister of Education and Science Liliya Grinevich Also, it is not common for Ukrainian women to shake hands upon introductions. Ukrainians often have warm and open relations with their coworkers. That being said, the type of public displays of affection in Ukraine is very conservative in comparison to North America and consists of hand holding and occasional pecs between partners. A personal relationship or friendship is a good reason to expect and ask for a favour. You might hear it in a business setting, but only use the diminutive form of a name if you’re invited to. Western food like pizza and burgers is available at some restaurants but are not popular with local populations. For each country, two perspectives are provided: one by a Canadian and the other by a person born in the selected country. Women are generally more non-verbal and indirect when speaking to strangers or colleagues. What’s your communication style? Interestingly, they can “keep a distance” and observe formalities within the office and at the same time discuss very personal issues and find moral support among their colleagues outside the office. Visible minorities comprise of a minimal percent of the population and report facing varying levels of discrimination in the workplace, depending on the profession. It is therefore better to suggest a later date, just in case. High use of non-verbal communication. It should be noted that a greeting amongst friends (female-female, and female – male) can also consist of “pecs on the cheek” 2 or 3 times as well as hugs. The most popular Ukrainian dishes are borsch (beat soup), pierogis or varenyki (dumplings with various staffing), holubtsi (cabbage rolls with rice and meat), potato pancakes and various salads i.e. While making your own clothes is more of a hobby in almost every part of the world, for Ukrainian women it was probably the only chance to dress well. So, Ukrainian women do not care about the external attributes of equality, but in Ukraine we would not recommend that you underestimate the role of women in business or interpersonal communication. A small Canadian souvenir or gift like a poster, calendar or a pen with a Canadian maple leaf on it would be a good start/icebreaker especially when attempting to build a long-term professional partnership. Other ethnic groups include Crimean Tatars, Moldovians, Jews, Polish, Romanians, Hungarians and other Baltic and eastern Europeans. Olga Nemirovskaya, future lawyer (Russia-Ukraine) In some cases, foreigners will assume that Russian, Ukrainian, and in fact, east European cultures are similar. Money- and health-related issues, as well as personal problems, can be talked about within a close circle of friends. This type of exchanged needs to be encouraged by the manager and takes time to build in a team. Direct, simple and clear messages. Selected works translated into English of modern Ukrainian writers like S. Pavlychko, O.Zabuzhko, Y. Andrukhovych and others could be found in Canadian bookstores. They may be at times quite critical about their own country’s politics but could take an offence when a foreigner does the same. For example, Ukrainians never greet each other or pass anything over the threshold, nor do they whistle at home. Ukrainians are ready to devote their time and effort to their acquaintances if the latter need help. A pat on shoulder, a hug, a kiss on a cheek are the acceptable norms of communication among friends or close acquaintances. Cross-Cultural Communication in Ukraine Tetyana Lepeyko, Tetyana Blyznyuk Kharkiv National University of Economics - Management and Business Department, Kharkiv, UKRAINE ABSTRACT Many international companies are actively opening their offices and branches in the territory of Ukraine./Very often the heads of these missions are foreign managers. In fact, Canada was the first Western country to officially recognize the independence of Ukraine. A foreign leader/manager should not expect too much initiative from the local employees unless he/she encourages them. It’s cool. However, they probably won’t take offense if you cannot change your evening plans. Eye contact is less important and it is considered rude to keep staring at someone. While women are more visible in the workplace, they are not as prevalent in Managerial roles and above and rare in high ranking political positions, director roles and above. It is common for Ukrainian office workers to celebrate all holidays and birthdays by arranging a buffet or a more “substantial meal”. The same goes for parties at work. Ukrainians tend to be more physical when communicating with each other or with foreigners. The subordinates rarely take an initiative or are asked for feedback. Canada and Latin America and the Caribbean, Canada and the Middle East & North Africa, Cultural Information - Ukraine | Centre for Intercultural Learning. Ukrainians pay a lot of attention to their dress and appearance especially in a professional environment. It may not be quite rational and it may seem inconvenient. Bribery and gifts are also not uncommon to ensure medical treatment, grades, promotions etc. Traditionally, a Ukrainian manager is a strong leader who is expected to know all the answers to any possible problem in the workplace. Built in the 19th century, the garden is a 168 hector wonder. Ukrainian names also have a “diminutive” form. In fact, foreigners in Ukraine point out that the attitude toward communication here is more emotional than in other countries in general and in the business environment in particular. Ukrainian (украї́нська мо́ва / ukrayins'ka mova, formerly Ruthenian - ру́ська, руси́нська мо́ва / rus'ka, rusyns'ka mova) is a member of the East Slavic subgroup of the Slavic languages.It is the official state language of Ukraine and the principal language of the Ukrainians. Generally, Ukrainians are sincere about all aspects of communication. Before talking about Argentinian business communication style it is important to say that although Spanish is the language of Argentina, many Argentines speak good English, having been educated internationally. Historically, the two counties have enjoyed positive relationships. Despite that, they have a business of their own or have built a brilliant career. Its look depends on the ethnographic region, even though a homemade shirt, made of homespun cloth, has always constituted the basis for both male and female wardrobes. Ukrainians can also be regarded as generally racist/anti-Semitic. Written Ukrainian uses a variant of the Cyrillic script. Historically the most famous Ukrainian heroes have been poets and political figures. It is common for acquaintances to call each other and ask if they are not busy in the evening and if it is all right if they come over, or invite them to their own place. It was referred by that name under the Soviet Union and may be considered offensive to use it. Current pop culture Idols include Okean Elzy and Jamala. Ukrainian and Russian are the two national languages. It can be juice, wine, a cake or candies. At the same time when it comes to personal or professional relations Ukrainians usually see themselves as open and direct in terms of letting their emotions be known to those concerned. Furthermore, they often make decisions without consulting with subordinates. Meet Ukrainian ladies free and go on the communication in our hot video chat. General advice is; when in doubt choose the more formal clothing and always pack a business suit. In recent years, Ukraine’s telephone network has been upgraded and new equipment installed. Trying to solve an interpersonal conflict in public will likely only worsen the conflict. For regular dating sites like Match.com or eHarmony it is customary to have totally free communication once you join as a premium member for a period of time. professionals). Sometimes you can see the following situation: one individual is speaking Ukrainian, the other, Russian, and they may not even notice it. I learned this on an occasion when a Ukrainian friend of mine introduced me to two of her acquaintances. High Context. This is the most evident in those born after independence. Fortunately, almost all people living in the country understand both languages. Time invested in the building of trust and partnership and perhaps friendly personal relationship at the beginning will definitely pay off later on. Ukrainians tend to be more physical when communicating with each other or with foreigners. Don’t worry if you do not see many smiling faces in the street or elsewhere. The table below shows some general preferences of people from high context and low context cultures. In the office, Ukrainians are friendly and cordial often celebrating personal milestones such as marriage anniversary, child’s birthday etc. Dress is business formal to semi-formal and Ukrainians are generally well groomed, and, while the average Ukrainian cannot permit themselves a large wardrobe of expensive clothing, they are very proud of what they have. –Russian-language communication patterns or their correspondents in the Ukrainian language dominate the speech of Ukrainian youth. The rest of the message is in our non-verbal communications. So, what language is spoken in Ukraine? The official language here is Ukrainian and that is absolutely logical. Community Organization Culture is highly regarded in Ukraine and most Ukrainians are knowledgeable on the great classical composers, ballet, and operas. I would like to warn my compatriots who want to come to Ukraine that winters here are the same as in the northern provinces of China. Interpersonal problems are better discussed privately in a non-confrontational manner. For some of these holidays, businesses are closed (Independence Day, Memorial day) while for others, such as St. Nicholas Day, businesses may stay open. Maybe to North Americans, eastern European customs look the same. Besides, an important negotiation usually ends with dinner at a restaurant, which is arranged by the host party. In Ukraine, a friend is someone you trust almost as much as you trust yourself. Most urban centres will offer classical performances including opera, ballet, drama theaters and concert halls and these performances regularly sell out. Generally mid-December through mid to late January are times of celebration and many offices stay closed for much of the time. Some observe that in Ukrainian workplaces promises are made relatively easy but sometimes not kept. Handshakes are quite firm. A pat on shoulder, a hug, a kiss on a cheek are the acceptable norms of communication among friends or close acquaintances. Ukraine is a largely Christian country comprised of Orthodox, Greek and Roman Catholics, and Protestant Christians (94%), with a small percentage of citizens practicing the Jewish and Muslim faiths (4%). Most Ukrainians are well aware of the historical and cultural assets their city and country has to offer. Canadians should refrain from drawing parallels between Ukrainian and other cultures and respect the unique historical and cultural elements that have made Ukraine unique and distinctive for over 1500 years. Depending on the atmosphere of the meeting, current events (at a glance) and world events (at a glance). Uman: also in the centre of Ukraine Uman is a charming “garden city” with the Sophisca garden. Use of diminutives is reserved for close friends and colleagues. Women pay a lot of attention to their physical appearance, and appreciate being complimented. Even according to sociological studies, Ukrainian women do that for themselves and not for men. I graduated from Kharkiv State University in 1991. Ukrainians in Ukraine are proud of this special connection to Canada and hope that the Ukrainian diaspora will continue to play a major role in the establishment of closer ties and economic cooperation between the two countries. In real life, however, nepotism governs class. In Ukraine and Russia, politeness is essential. There are also some features of conduct typical of the business environment. Westerners often remark that Ukrainians usually don’t smile in public. Expect a short talk at the beginning of a meeting with your Ukrainian partners to … Several recent donor-funded programs have introduced projects promoting equal rights for men and women. Punctuality is understood in more relaxed fashion and usually applies to subordinates rather than to everyone in Ukrainian hierarchy. Books to read: Ukraine: A History by Orest Subtelny; The Master and Margaritte or anything by Mihail Bulgokov; or some books by modern Ukrainian authors like S. Pavlychko, Y. Andrukhovych, O. Zabuzhko. The one who comes over usually brings some food or drink. Gender roles in Ukraine are somewhat different from those in Europe and the USA as being more conventional. Most women do hold some form of employment as a single family income is very unlikely to be high enough to support a family. It is very important to establish trustworthy personal relationship with your Ukrainian counterparts prior to establishing a professional one. But that is just the first impression. At the same time, modern Ukrainian women are not afraid of being independent and making decisions on their own. It is typical for people in high positions to expect preferential treatment. Ukrainian businesspeople are generally less formal than in many other countries. A formal introduction in Ukraine starts with introducing yourself including your name, your organization and your position. Soccer is by far the most famous sport in Ukraine with Andtiy Shevchenko being the most famous contemporary Ukrainian football (soccer) player. So, what is the matter? I have the necessary knowledge for this, and cooperation between our two countries is on the rise. Ukrainians are not used to smiling without reason. The dress code for women tends to place a heavy emphasis on looking feminine. High ranking positions in Government as well as White Collar professions are generally held by the wealthy, including Ukrainian Oligarchs, who, much like in other post-soviet states, have no interest in sharing their control of key sectors in Ukraine. Eye contact is less important and it is considered rude to keep staring at someone. In a professional atmosphere, approaching a supervisor is completely acceptable when looking for feedback and answers, feedback may not be given in the way westerners are accustomed to receiving it. On the … Wu Li, Manager (China-Ukraine) Typically, Ukrainians would say that there are two classes in today’s Ukraine: rich and poor. Men tend to shake hands or occasionally, after long absences, hug. In the home gender roles are very similar to those in Canada from the 70’s and 80’s when women were starting to break through into the workforce and split their goals between family and profession. One can hear a lot about the “language problem” in Ukraine. A handshake and exchange of business cards are generally part of the introduction, though Ukrainian women rarely shake hands with each other. If that same girl smiles at a Ukrainian woman, she’s indicating she thinks that woman is silly in the head. But it is much warmer in the houses. 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