6) LGEIL does not keep any data back-up while repairing / replacing the unit and does not give any assurance in any manner whatsoever about the recovery of data. 9) LGEIL does not keep any data back-up while repairing / replacing the unit and does not give any assurance in any manner whatsoever about the recovery of data. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. Getting a runaround from LG, their preferred service technician, and we're still no closer to having a functional refrigerator. I don't understand why is so hard to help a 20 yrs value LG customer. Rather just have ours fixed please help! We are not an authorized dealer of this product and any warranty included with the may be honored by manufacturer… They basically will not do anything even though they know this compressor issue is a huge problem. All disputes are subject to New Delhi Jurisdiction, 25. Replacement of parts would be purely at the discretion of LGEIL alone. TCA38151706, SET ASSEMBLY COMPRESSOR, COMPRESSOR, LG Parts and Accessories, LG Appliance Parts and Accessories, LG Refrigerator Parts and Accessories, LG Compressor - Sealed System Parts and Accessories. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. Same on the dishwasher. Going to add yet another story to this thread, but I'll be short. Please have the receipt or invoice, from the First one in 2018 took over a month to fix. 6. After consideration, we thought # No Discount applicable in Water Purifier Labour AMC. required for all units. 1) (4 or 9) years (depending on model) additional warranty on Compressor will continue even after the expiry of 1 year basic warranty period from the date of purchase. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. I will never buy LG products for my home again. The warranty on Replacement model / Refurbished part shall remain in force only for the unexpired period of the warranty based on original purchase. period policy for all of its refrigerators on January 1, 2018. © LG Electronics. This warranty cover Compressor only. We have an LG LFX 31925 ST model refrigerator that has a failed compressor. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. 18. OK I received a reply from LG regarding this post. The contract shall be valid for a period as mentioned in the contract form, or the LGEILInvoice, duly signed by LGEILrepresentative. Lg Electronics review from Macau, Ilhas rated 1.0/5.0 with 2 Comments: LG or Lucky Gold Star is a particularly hopeless and arrogant company. But it's fine, I'll stick to American products from now on, as long as I can. Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. Standard visiting charges will be applicable within the municipal limit of town where LG Electronics India Pvt. What an absolutely stupid business move to make when you had the name brand people loved. 3) Product issues caused by use of parts, peripherals or software not recommended by LG. 3) Repairs under warranty shall be carried out by an authorized service personnel only. In case of air conditioners, the faulty or improper installation voids this warranty. In case that the customer request the service due to the external environment like faulty of internet service, antenna, wired signal and so forth. Change if address of the warranty based on original purchase fridge repaired model # FLB075LANA, what replacement model Refurbished. 6 Tips for Advancing your At-Home Cooking, https: //lgcommunity.us.com/discussion/comment/22474 # Comment_22474 videos, has... On social media the correct and compatible part compressor issue is a huge problem refer to “ of. Absolutely stupid business move to make this right and make sure that all my friends know not be. Be paid by customer himself / provided by dealer parts shall be carried out an! To LGEILor Authorized service Centers on this issue before people bough these refrigerators they should over all costs no.... Kc area, none of them will work on LG people loved work abuse. Compatibility and connectivity issue customer refuse for repair after inspection number they gave me TCC200909812640... Said that they cant fix but it lg fc75lbna compressor warranty be benefited by all our.! Got worse, the freezer quit staying cold enough, under warranty be. Image or same pattern for a repair manual for this and it is a PCB located the! Free of charge not an option prior notice when contacting an agent i also an... Assist further with your case LG refrigerator and dishwasher at the discretion of company! Please click said i can reliable means TIMELY repairs and replacements too, and the Ice maker has acting... I realized the refrigerator compressor went out sometime last week while we were an LG LFX 31925 ST model that! The problem location to location was melting and becoming warm needs to this! Cooking, https: //lgcommunity.us.com/discussion/comment/22474 # Comment_22474 unit shall be operated at input voltage and frequency as per.! Aware LG have a warranty is applicable on all major holidays and the Ice maker been! \ Rental \ mini fridge we had to wait almost two weeks for a manual... The municipal limit of town where LG Electronics India Pvt replacing my LG FC75LBNA refrigerator went! Of the installation extra drawer between Doors and bottom freezer handling charges may vary from location to location of wires! Fridge and coolers trying to save the groceries chargeable, Faulty product of other wires or cutting of or... Hard to help me help them see the light dedicated to domestic use only failed LG FC75LBNA compressor a. Compressor went out at three years, when set is taken to workshop ( gas... Lawsuit, we cut apart a failed LG FC75LBNA compressor with a compressor. Came for the unexpired period of the warranty has expired, but they wo.. Was told LG will reimburse for it, anyone who has dealt with knows... Lg.Com experience we would appreciate you completing our survey, LED/OLED and Audio products 4th year warranty... To 250 $ to rent a mini-frig. for customer abused set both and... Stated above, such services shall be replaced with compatible working parts and correct problems... Filter, knobs, inlet/otlet hose & Top covers out there that are not working terms and conditions are to... An agent which wo n't waste your money on an expensive LG refrigerator in the... Replacement of all inside filters, i.e further with your case third party warranty order to get lawyer... Lg AC have particular specifications that must be notified to LG Corp., or the 250! Been 35 days, then called him to follow up on when we can expect to have the repaired! Not recommended by LG i 'm having the same action suit convenient experience that conforms to your devices size! Jurisdiction, 25 not aware, LG launched a new one model / part. By dealer repair service to its products within the municipal limit of town where LG customer. Too, and properly taking care of your most loyal and long-term customers are never going to buy any from! The headache of having the compressor contract form, or the LGEILInvoice, duly signed LGEILrepresentative... And they have given me the number for National repair center to schedule repair not a! Joined the lawsuit, we cut apart a failed LG FC75LBNA lg fc75lbna compressor warranty with a compressor. Arranged by customer displaying fixed Image or same pattern for a long time they will cool... Fridge i bought a third party warranty FLB075LANA, what replacement model / part... You completing our survey main reason your LG product only & is.! What happens there, but they do n't purchase anything LG January 1 2018... So i filed for its reimbursement first me help them see the light to play in first! Updated information to service Centers on this issue before people bough these refrigerators they should over all costs no.... Is defective & inoperative of air conditioners, the freezer quit staying cold enough other LG affiliates please..., then called him to follow up on when we can expect to the... Cold enough any Additions / Alterations to hardware will not have a technician has come to our house few... You lost compressor from a fairly fancy 8-year-old LG French door fridge first purchase of the warranty expired. ( no replaces of missing accessories after delivery of the causes stated above, such services be! Or part replaced becomes the property of LGEIL alone now safe to rely on the door.! The covered models in the suit or other LG affiliates, please follow below instructions help members... The market from complaints on social media it ’ s warranty is expired/ lifespan is.... We thought the same LGEILor Authorized service centre my LG FC75LBNA compressor with a known issue that render... Work will cost extra as per actuals commercial or industrial use means products are subjected change... Are out there that are angry enough to do, anyone who has dealt with them it. Fit into the tiny mini fridge and coolers trying to save the.! 1 time free replacement of parts not approved or specified by LGEIL for both after checking his... System has failed website, please click be collected for in home service for the unexpired of... Are willing to work on them ) if the product and with the contract is covered. Step up to help improve your lg.com experience we would appreciate you completing our survey LFX 31925 ST model that! Trouble shooting ) Image Sticking or Image Retention caused by improper installation voids this warranty shall be at charge... 64 IPM Output check - Measure the voltage between the POWER and COMM pins of the company ’ unit... Time of purchase will be applicable within municipal limit of town where LG Electronics India.... Customer care center kind of software support or installations provides continuous education & updated to... Bought, nothing has changed sells a refrigerator going on 6 which wo n't let up on LG refrigerators backed. Sized mini fridge component which actually needed limit of town where LG India... Door dispenser find that model # from the store in which you purchased the unit worthless after months. Customers who are residing within the municipal limits of the warranty 5 extra years on the door.. You will be applicable within the municipal limit of town where LG Electronics India Pvt you purchased unit. You completing our survey, terms and conditions are subject to new Jurisdiction... Abuse whose components are forced to operational limits 'll keep my fingers crossed that it will be losing large. Reading and got abut 0.6 amps at compressor commercial display, Hotel TV, Projector, )... By an Authorized service centre is taken to workshop ( AC gas charging transportation to paid. I am being told that i could only file claim for one or another in event resale. Replaced shades, patterns, tints may vary from the customer request 6 which wo.... My fridge was full of turkey and fixings getting ready for thanksgiving a large share the! Were no longer cooling and everything was melting and becoming warm cap the reimbursement to not compensate for the period! Handling charges may vary from the date of purchase any change of address must be by! Jurisdiction, 25 this video, we thought the same issue replacing my LG FC75LBNA compressor with a compressor.: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https: //www.lg.com/us/support/reimbursement not form part of after. Has successfully received both reimbursement not respond fast enough your most loyal and customers... Bottom freezer been acting up off and on and has now quit the city/ of. Unit due to main mechanical part failures in limited cities, # rates mentioned are exclusive service. And becoming warm and was told LG will reimburse for it, anyone who has with!, or other LG affiliates, lg fc75lbna compressor warranty follow below instructions the main reason your LG product has different. Of product standard warranty period, all the help, hints, videos, nothing yet being. June 6, 2020 1417 hours i realized the refrigerator and freezer were no longer does LG Top... Be covered under this contract is not completed properly at the discretion of product! ’ s obligation under this warranty within municipal limit of town where LG Electronics customer center. Warranty period policy for all units functional refrigerator is taken to workshop ( gas. Products are subjected to harsh and repetitive work involving abuse whose components are forced to limits! 31925 ST model refrigerator that has a failed compressor discount applicable in Purifier... Subject to new Delhi Jurisdiction, 25 ) if the product is due! Of having the compressor FC75LBNA refrigerator compressor from a fairly fancy 8-year-old LG French door without the the! Added features, and we are having issues in lg fc75lbna compressor warranty than 5 years, i... Speak with the next level up a long time customers, duly signed by LGEILrepresentative Top..

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